Virtual work refers to new forms of work organisations that involve a variety of work hour adjustments and a variety of feasible worksites and mobility (“working any time anywhere”). It covers workers using New ICT – such as smartphones, tablets, laptops and desktop computers – for the purposes of work outside the employer’s premises regardless status, intensity, etc. Recent research finds an expansion of virtual work and has also identified some negative effects on several working conditions’ dimensions (working time, health and safety, etc.) While the topic is becoming prominent within the industrial relations field, the question of how social dialogue and collective bargaining is addressing the effects of virtual work remains rather unexplored.

The consortium partners will focus on investigating how peak level cross-sectoral social partners, sectoral social partners and managers and employees’ representatives at the company level are addressing these challenges. It will focus on 5 countries (AT, DK, EE, ES and PT) and three sectors (financial; computer programming, consultancy and related activities; and care activities). While cross sectoral and sectoral analysis will investigate how the topic is being framed and addressed, analysis at the company level will focus on identifying good social dialogue practices which have the potential to be transferred to other companies and contexts.

Specific Objectives


Analyse how social dialogue in 5 different countries is addressing the effects of virtual work on working conditions.


Analyse how sectoral collective bargaining in 3 sectors is addressing the effects of virtual work on working conditions.


Identify good social dialogue practices at the company level promoting decent and productive virtual work.


Analyse practices, in particular: the process, the rationale behind, the observed outcomes and the potential transferability.